About us

About AmidiEat

AmidiEat is a modern food ordering platform that helps customers discover local restaurants and specialty food stores, place orders in minutes, and stay informed from checkout to delivery. Our focus is simple: a smooth ordering experience, clear updates, and support when you need it.

Our Mission

Our mission is to make ordering food effortless and reliable—for customers and partners alike. We aim to connect communities with great local businesses through a clean digital experience, transparent order flow, and dependable service standards.

AmidiEat Support 24/7

Need help with an order or have a question? The AmidiEat support team is here to assist with order status, delivery or pickup questions, and account issues. Share your order number and we’ll guide you to a quick resolution.

FAQs

What delivery and pickup options do you offer?

AmidiEat offers delivery and pickup options depending on the restaurant and your location. At checkout, you’ll see the available options, estimated time, and any applicable fees before you place your order.

Can I track my order?

Yes. After checkout, you can follow your order status through your order confirmation and updates. If you have an account, you can also view your order details under “My Account.”

Do you offer any discounts or promotions?

Promotions may be available for a limited time and can vary by restaurant. If a discount is active, it will appear on the restaurant page, in your cart, or during checkout.

How can I contact customer support?

You can contact AmidiEat Support by email at support@amidieat.com. Please include your order number and a short description of the issue so we can help faster.

What if there is an issue with my order?

If something isn’t right, contact AmidiEat Support with your order number and details. We will review the order and coordinate with the restaurant to help resolve the issue as quickly as possible.